Support for Your Store Tools can be obtained by emailing support@yourstorewizards.com or by clicking the “life ring” icon in the lower right-hand corner of the screen once you’re logged into your account.

We provide free support for all tools during our normal business hours which are Monday thru Friday 9 am – 5 pm Eastern Time. Support is not available outside of these hours.

Your Store Tools General Setup Help Documents

 

Support Article Index for Tools

BigCommerce Tools Version Shopify Tools Version
301 Redirect Uploader Click Here Not Available
Bulk Coupon Creator Click Here Not Available
Bulk Image Uploader Click Here Not Available
Bulk Pricing Updater Click Here Not Available
CopyCat Single Storefront Click Here Not Available
CopyCat Multi Storefront Click Here Not Available
CWV Monitoring Click Here Click Here
DMARC Report Analyzer Click Here Not Available
Download Product Images Click Here Not Available
Export Bulk Prices Click Here Not Available
Export Categories Click Here Not Available
Export Price Lists Click Here Not Available
Export Price List Bulk Prices Click Here Not Available
Export Products Click Here Not Available
Export Variants Click Here Not Available
Import Categories Click Here Not Available
Import Products Click Here Not Available
Inventory Updater Click Here Not Available
Magic Edit for Google Chrome Click Here Click Here
Missing Data Finder Click Here Not Available
Missing Images Finder Click Here Not Available
Price Updater Click Here Not Available
Price List Bulk Pricing Updater Click Here Not Available
Price List Updater Click Here Not Available
Update Guest Orders Click Here Not Available
Variant Updater Click Here Not Available
WebDAV File Manager Click Here Not Available

 

Support Article Index for Apps

BigCommerce App Store Version Shopify App Store Version
Back In Stock Wizard Click Here Not Available
Bulk Coupon Creator Click Here Not Available
CopyCat Single Storefront Click Here Not Available
CopyCat Multi Storefront Click Here Not Available
Custom Field Populator Click Here Not Available
Feed Wizard Click Here Click Here
Magic Edit for Google Chrome Click Here Click Here
Magic Sorter Click Here Not Available
Search Magic Click Here Click Here
WebDAV File Manager Click Here Not Available

 

Support Article Index for Store Features

BigCommerce Version Shopify Version
Cart Drawer Click Here Not Available
MegaNav Click Here Not Available
Minimum Order Enforcer Click Here Not Available
Options Tool Tip Click Here Not Available
Product Labels Click Here Not Available

Did you find an error or need additional support? Contact us at support@yourstorewizards.com to let us know!