Support for Your Store Tools can be obtained by emailing support@yourstorewizards.com or by clicking the “life ring” icon in the lower right-hand corner of the screen once you’re logged into your account.
We provide free support for all tools during our normal business hours which are Monday thru Friday 9 am – 5 pm Eastern Time. Support is not available outside of these hours.
Your Store Tools Setup & General Information
| BigCommerce Version | Shopify Version | |
| Creating an Account | Click Here | Coming Soon! |
| Adding a User | Click Here | Click Here |
| Removing a User | Click Here | Click Here |
| Changing User Access | Click Here | Click Here |
| Release Notes | Click Here | Click Here |
| Terms of Service | Click Here | Click Here |
Support Article Index for Tools
| BigCommerce Tools Version | Shopify Tools Version | |
| 301 Redirect Uploader | Click Here | Not Available |
| Bulk Coupon Creator | Click Here | Not Available |
| Bulk Image Uploader | Click Here | Click Here |
| Bulk Pricing Updater | Click Here | Not Available |
| Catalog Price Updater | Not Available | Click Here |
| CopyCat Single Storefront | Click Here | Not Available |
| CopyCat Multi Storefront | Click Here | Not Available |
| CWV Monitoring | Click Here | Click Here |
| DMARC Report Analyzer | Click Here | Not Available |
| Download Product Images | Click Here | Not Available |
| Export Bulk Prices | Click Here | Not Available |
| Export Categories | Click Here | Not Available |
| Export Price Lists | Click Here | Not Available |
| Export Price List Bulk Prices | Click Here | Not Available |
| Export Products | Click Here | Not Available |
| Export Variants | Click Here | Not Available |
| Import Categories | Click Here | Not Available |
| Import Products | Click Here | Not Available |
| Inventory Updater | Click Here | Click Here |
| Magic Edit for Google Chrome | Click Here | Click Here |
| Missing Data Finder | Click Here | Click Here |
| Missing Images Finder | Click Here | Click Here |
| Price Updater | Click Here | Click Here |
| Price List Bulk Pricing Updater | Click Here | Not Available |
| Price List Updater | Click Here | Not Available |
| Update Guest Orders | Click Here | Not Available |
| Variant Updater | Click Here | Not Available |
| WebDAV File Manager | Click Here | Not Available |
Support Article Index for Apps
| BigCommerce App Store Version | Shopify App Store Version | |
| Back In Stock Wizard | Click Here | Not Available |
| Bulk Coupon Creator | Click Here | Not Available |
| CopyCat Single Storefront | Click Here | Not Available |
| CopyCat Multi Storefront | Click Here | Not Available |
| Custom Field Populator | Click Here | Not Available |
| Feed Wizard | Click Here | Click Here |
| Magic Edit for Google Chrome | Click Here | Click Here |
| Magic Sorter | Click Here | Not Available |
| Search Magic | Click Here | Click Here |
| WebDAV File Manager | Click Here | Not Available |
Support Article Index for Store Features
| BigCommerce Version | Shopify Version | |
| Cart Drawer | Click Here | Not Available |
| MegaNav | Click Here | Not Available |
| Minimum Order Enforcer | Click Here | Not Available |
| Options Tool Tip | Click Here | Not Available |
| Product Labels | Click Here | Not Available |
Did you find an error or need additional support? Contact us at support@yourstorewizards.com to let us know!