This tool allows you to export your products as a .CSV or Microsoft Excel file from your BigCommerce store for editing offline.
Step 1: Launch the Tool and Select Products to Export
To begin, launch the Export Product Tool from the tile on the Your Store Tools dashboard.
Then, select which products you want to export. You can choose to filter products based on these options:
- SKU – Allows you to select products by SKU. Use commas to separate if more than one SKU is entered. Please note, the Product Export tool does not support item variants.
- Keyword – Allows you to select products by keyword. Use commas to separate if more than one keyword is entered.
- Categories – Allows you to select products in a select category or categories.
- Brand – Allows you to select products associated with a specific brand.
- Product Availability – Allows you to select products with availability set as:
- Available
- Disabled
- Preorder
- All Available Product
- Product Condition – Allows you to select products with the condition set as:
- New
- Refurbished
- Used
- All Conditions
- Featured Products – Allows you to select products that are marked as:
- Featured
- Not Featured
- All Products
- Product Visibility – Allows you to select products that are marked as:
- Visible
- Not Visible
- All Products
- Product Shipping Type – Allows you to select products that are marked as:
- Free Shipping Products
- Paid Shipping Products
- All Products
- Product Stock Status – Allows you to select products that are marked as:
- Out of Stock
- In Stock
- All Products
- IMPORTANT NOTE: When selecting Out of Stock or In Stock along with specific categories, you will receive an error. We have made BigCommerce aware of this issue and are awaiting a resolution.
By leaving all conditions in the default state, all products in your store will be queued for downloading. Once selections are made, click Next.
Step 2: Select Export Options
Select a name for your export file as well as the file type. Available file types are Excel, or CSV.
Now select which fields you would like to include as part of the export. By default, we select the most popular fields, but you can check or uncheck the ones you want to include/exclude. Simply unselect the ones you do not want to include, then click Next.
Available fields include:
- Availability Description
- Brand
- Brand ID
- Call for Pricing Label
Calculated Price(removed as of 9/27/24)- Categories
- Condition
- Cost Price
- Description
- Depth
- Fixed Cost Shipping Price
- GTIN (Global Trade Identification Number)
- Height
- Inventory Level
- Inventory Tracking
- Inventory Warning Level
- Is Condition Shown
- Is Featured
- Is Free Shipping
- Is Visible
- Layout File
- MAP Price
- Manufacturer’s Part Number (MPN)
- Maximum Purchase Quantity
- Meta Description
- Meta Keywords
- Minimum Purchase Quantity
- Page Title
- Preorder Message
- Preorder Release Date
- Price (Default Price)
- Product Image Alt 1
- Product Image Alt 2
- Product Image Alt 3
- Product Image Alt 4
- Product Image Alt 5
- Product Image File 1
- Product Image File 2
- Product Image File 3
- Product Image File 4
- Product Image File 5
- Product Image ID 1
- Product Image ID 2
- Product Image ID 3
- Product Image ID 4
- Product Image ID 5
- Product Name
- Product Tax Code (Tax Provider Tax Code)
- Product Type
- Purchasability
- Remove Pre-Order Status on This Date
- Retail Price
- Review Rating Summary
- Reviews Count
- Related Products
- Sale Price
- Search Keywords
- Show “Call for Pricing” Message Instead of Price
- SKU
- Sort Order
- Tax Class
- Thumbnail Image
- UPC
- URL
- View Count (Depreciated)
- Warranty
- Weight
- Width
Please note: On December 14, 2023, BigCommerce depreciated the “View Count” field. Data exported in this field will only be up to December 14, 2023.
Step 3: Select Your Notification Type and Submit
By default, Your Store Tools will provide a notification on the dashboard as well as a notification via email when the job is complete. If you choose not to receive a notification via email, you can turn this option off on this screen, or change the email address it will be sent to.
Once your selection is made, click Submit to finish.
Additional Tool Features
By accessing the stacked menu in the upper right corner of the tool's tile from the dashboard, you can access the following:
- History - a list of the last 7 days of processing history for this tool.
- Help - a link to this support document.
You can also access the file by clicking on the stacked menu on the job itself.
Additional Options for Premium Plan Subscribers
Scheduling a Tool to Run at a Later Day and Time
Premium subscribers have access to schedule tools to run in advance. This option will be displayed after you set your notification type.
By default, the scheduling option is set to No. If you do not want to schedule the tool, click Submit.
If you want to schedule the tool to run at a later time, click Yes.
From here you can select to schedule the tool to run at a specific date and time:
The scheduled start time is the time the tool will run, not complete.
Once you set the day and time for the tool to run, click Submit.
Scheduling a Tool to Run on a Recurring Schedule
Premium subscribers have access to schedule tools to run in advance. This option will be displayed after you set your notification type.
By default, the scheduling option is set to No. If you do not want to schedule the tool, click Submit.
If you want to schedule the tool to run at a later time, click Yes.
From here you can select to run the tool on a recurring basis:
Options for recurring jobs include:
- Schedule Start Date and Time: The day and time the first instance will run.
- Repeat: The recurring schedule for this tool, which can be:
- Daily
- Weekly
- Monthly
- Specify Hour: The hour of the day the tool will run.
- Times are based on the time zone set up in your Company Profile.
- Recurring runs can only be schedule at the top of the hour.
- Ends: When the recurring job should stop. Options include:
- Never
- After a set number of runs have completed
- On a specific date and time
The scheduled start time is the time the tool will run, not complete.
Once your recurring options are set, click Submit.
Scheduling the Update Guest Order Tool to Automatically Check Historical Orders
In addition to the regular scheduling option available on all tools with the premium plan, the Update Guest Order tool allows store owners an additional scheduling option for checking historical orders on a regular, recurring basis.
This additional schedule, allows you to do the following:
- Schedule a daily run to check and associate orders from the previous day.
- Schedule a weekly run to check and associate orders from the previous day, week, two weeks, or three weeks.
- Schedule a monthly run to check and associate orders from the previous day, week, two weeks, three weeks, month, two months, or three months.
In order to use this method for scheduling, you must set the schedule by going to the tool's tile in the Your Store Tools dashboard and select Create Schedule from the stacked menu:
From there you can schedule the tool to run on a daily, weekly, or monthly basis.
Did you find an error or need additional support? Contact us at support@yourstorewizards.com to let us know!