This tool allows you to download all or select images from your store in a ZIP file along with an optional CSV file that can be used to import into BigCommerce.
Step 1: Launch the Tool and Select Images
To begin, launch the Download Product Images Tool from the tile on the Your Store Tools dashboard.
Then, select which products you want to download images for. There are several options:
- SKU – Allows you to select product images by SKU. Use commas to separate if more than one SKU is entered.
- Categories – Allows you to select images for products in a select category or categories.
- Brand – Allows you to select images for products associated with a specific brand.
- Product Availability – Allows you to select images for products with availability set as:
- Available
- Disabled
- Preorder
- All Available Products
- Product Condition – Allows you to select images for products with the condition set as:
- New
- Refurbished
- Used
- All Conditions
- Featured Products – Allows you to select images for products that are marked as:
- Featured
- Not Featured
- All Products
- Product Visibility – Allows you to select images for products that are marked as:
- Visible
- Not Visible
- All Products
- Product Shipping Type – Allows you to select images for products that are marked as:
- Free Shipping Products
- Paid Shipping Products
- All Products
- Product Stock Status – Allows you to select images for products that are marked as:
- Out of Stock
- In Stock
- All Products
By leaving all conditions in their default state, all product images for all items in your store will be queued for downloading.
Once selections are made, click Next.
Step 2: Select Export Options
Along with your images, you can choose to have a CSV file included with your download. This file is useful if you plan to bulk upload the images back into this, a different store, or another website such as a WordPress blog.
The CSV file will contain the following fields:
- id – the BigCommerce product ID
- Product Image ID – the ID code assigned to the image by BigCommerce
- Product Image File – the full URL of the image, which includes the base URL as defined in the setting outlined below
If you plan on uploading the images to your store, or another website and would like to include a URL path to the images, enter the full URL including the image directory followed by a “/” in the Image Location field.
An example of what this CSV file would look like is below:
If you do not want to include a CSV file, select No. The Image Location field is not required when opting out of a CSV file.
Once all your selections are made, click Next.
Step 3: Select Your Notification Type and Submit
By default, Your Store Tools will provide a notification on the dashboard as well as a notification via email when the job is complete. If you choose not to receive a notification via email, you can turn this option off on this screen, or change the email address it will be sent to.
Once your selection is made, click Submit to finish.
Additional Tool Features
By accessing the stacked menu in the upper right corner of the tool's tile from the dashboard, you can access the following:
- History - a list of the last 7 days of processing history for this tool.
- Help - a link to this support document.
You can also access the ZIP file of your images by clicking on the stacked menu on the job itself.
Additional Options for Premium Plan Subscribers
Scheduling a Tool to Run at a Later Day and Time
Premium subscribers have access to schedule tools to run in advance. This option will be displayed after you set your notification type.
By default, the scheduling option is set to No. If you do not want to schedule the tool, click Submit.
If you want to schedule the tool to run at a later time, click Yes.
From here you can select to schedule the tool to run at a specific date and time:
The scheduled start time is the time the tool will run, not complete.
Once you set the day and time for the tool to run, click Submit.
Scheduling a Tool to Run on a Recurring Schedule
Premium subscribers have access to schedule tools to run in advance. This option will be displayed after you set your notification type.
By default, the scheduling option is set to No. If you do not want to schedule the tool, click Submit.
If you want to schedule the tool to run at a later time, click Yes.
From here you can select to run the tool on a recurring basis:
Options for recurring jobs include:
- Schedule Start Date and Time: The day and time the first instance will run.
- Repeat: The recurring schedule for this tool, which can be:
- Daily
- Weekly
- Monthly
- Specify Hour: The hour of the day the tool will run.
- Times are based on the time zone set up in your Company Profile.
- Recurring runs can only be schedule at the top of the hour.
- Ends: When the recurring job should stop. Options include:
- Never
- After a set number of runs have completed
- On a specific date and time
The scheduled start time is the time the tool will run, not complete.
Once your recurring options are set, click Submit.
Scheduling the Update Guest Order Tool to Automatically Check Historical Orders
In addition to the regular scheduling option available on all tools with the premium plan, the Update Guest Order tool allows store owners an additional scheduling option for checking historical orders on a regular, recurring basis.
This additional schedule, allows you to do the following:
- Schedule a daily run to check and associate orders from the previous day.
- Schedule a weekly run to check and associate orders from the previous day, week, two weeks, or three weeks.
- Schedule a monthly run to check and associate orders from the previous day, week, two weeks, three weeks, month, two months, or three months.
In order to use this method for scheduling, you must set the schedule by going to the tool's tile in the Your Store Tools dashboard and select Create Schedule from the stacked menu:
From there you can schedule the tool to run on a daily, weekly, or monthly basis.
Did you find an error or need additional support? Contact us at support@yourstorewizards.com to let us know!