This tool allows you to download all or select images from your store in a .ZIP file along with an optional .CSV file that can be used to import into BigCommerce.

Article Contents

This support article contains several sections which can be accessed quickly by clicking the appropriate link below:

Selecting Images to Download

To begin, select which products you want to download images for.  There are several options:

By leaving all conditions in their default state, all product images for all items in your store will be queued for downloading.  Once selections are made, click Next.

If you would like to include a .csv file with your product images, select Yes. This file can then be used to bulk upload the images back into your BigCommerce store or another website such as a WordPress blog.  The .csv file will contain the following fields:

If you plan on uploading the images to your store, or another website and need to include a URL path to the images, enter the full URL including the image directory followed by a “/” in the Image Location field.

If you do not want to include a .csv file, select No.  The Image Location field is not required when opting out of a .csv file.

Click Next.

By default, Your Store Tools will email you when your export is complete.  If you choose to receive this notification, verify your email address is correct before clicking Submit.

Once your file is ready for download, you will receive a notification either by email or in the Your Store Tools Notification Center, which is the “bell” in the upper right corner.   The notification will provide you with a link to download your file.

Additional Tool Features

To view the history of this tool’s use, click the hamburger menu in the upper right corner of the tool’s tile and select History

This quick view allows you to:

You can also filter results by job status.

Available Support Videos

How to Download Your Product Images from BigCommerce

Did you find an error or need additional support? Contact us at to let us know!