馃敡 Quick Info: This tool scans your catalog for products or variants with no image and exports them to a spreadsheet. Choose what to scan (products or variants), optionally filter by SKU, category, brand, or other criteria, and we’ll deliver a list of items missing images.

What It Does

Product Missing Images Finder scans your BigCommerce catalog for items with no image and exports them to a downloadable spreadsheet. You choose whether to check products or variants, narrow the scan with filters if you like, pick which fields to include, and choose CSV or Excel format. The export runs in the background and is delivered when it’s ready, so you can leave the page while it works. The file lists only the products (or variants) that have no image.

When Should You Use This?

Use this tool to find products or variants that will show a blank or placeholder image on your storefront, so you can prioritize which items need photos. It’s a quick way to audit image coverage across a large catalog or a specific brand, category, or set of SKUs.

Before You Get Started

How to Use It

1 Open the Tool

Navigate to the Product Missing Images Finder tool in your Your Store Wizards dashboard for your BigCommerce store.

2 Choose Export Type and Filter (Optional)

On the Select Product or Variants step, choose an Export Type:

Products – Then optionally filter by:

  • SKU (single or comma-separated)
  • Keyword (name or SKU)
  • Select Categories
  • Brand
  • Product Availability
  • Product Condition
  • Featured Products
  • Product Shipping Type
  • Product Stock Status
  • Product Visibility

Variants – Then optionally filter by:

  • Product SKU (comma-separated, to scan all variants of those products)
  • Variant SKU (comma-separated)

Leave filters blank to scan all products or variants. When you submit this step the tool does a quick check that your filters match some data. If nothing matches, it tells you so you can adjust the filters before continuing.

3 Configure Export Options

On the Export Options step:

  • Filename – Enter a name for your export file. A default with today’s date is pre-filled.
  • File Format – Choose between CSV or Excel (.xlsx).
  • Fields – Check which fields you want included in the export (SKU is selected by default).

4 Confirm Email Notification

On the Email Delivery step, choose whether you’d like an email when the export completes, and confirm the email address to notify.

5 Start the Export

Submit. The export runs in the background. When it’s finished you’ll be notified and can download the file.

File and Field Reference

You can export as CSV or Excel (.xlsx). The file lists only the products (or variants) that have no image.

Product Fields

When exporting products, you can include any of these fields:

Availability 路 Brand 路 Categories 路 Condition 路 Featured 路 Free Shipping 路 Inventory Level 路 Is Visible 路 Name 路 SKU 路 URL

SKU is selected by default.

Variant Fields

When exporting variants, you can include:

Product SKU 路 SKU

SKU is selected by default.

Troubleshooting

“No data found for the selected filters”

Your filters didn’t match any products or variants. Loosen them (leave them blank to scan everything) and try again.

My export is empty

That usually means every item matching your filters already has an image, there’s nothing missing to report. Widen your filters if you expected results.

I switched between Products and Variants and my field selection changed

That’s expected. Products and variants offer different fields, so the selection resets to the default (SKU) when you switch type.

Large catalogs take a while

The export processes your catalog in the background and notifies you when the file is ready. You don’t need to keep the page open.

Permission or API errors during the export

The tool reads from your store via the BigCommerce API. Check out our guide on resolving API permission errors.