Our Import Products Tool offers an efficient and user-friendly way to streamline the process of creating new or updating existing products in bulk to your BigCommerce store.

The Import Products Tool does not support updating variants. To update variants, use our Variant Updater tool.

Article Contents

This support article contains several sections which can be accessed quickly by clicking the appropriate link below:

Importing Your Products to Your Store Tools

Drag and drop, or, use the Browse link to select the .CSV file from your computer.  The file you are importing must have a header row with column names that you can map to the appropriate fields in BigCommerce in the next step. 

If you are updating products that already exist in your store, we recommend using the Export Products tool to download your store’s products, edit them offline, and upload them back to your store using this tool.

The item’s unique SKU is required for existing items in order for the item to be updated.

If your .CSV file contains a SKU that does not exist in BigCommerce, you can opt to have a new item created automatically. If this option is toggled on, it is important to note that:

Please make sure the file you’re attempting to import is a .csv file.  

Once selected, click Next.

Map the columns in your .CSV file to the appropriate fields in your store by using the drop-downs.  

Once complete, click Next.

By default, Your Store Tools will email you when your import is complete.  If you choose to receive this notification, verify your email address is correct before clicking Submit. You will also receive a notification in the Your Store Tools Notification Center, which is the “bell” in the upper right corner. 

Supported Fields

The following BigCommerce fields are supported by this tool:

Additional Tool Features

To view the history of this tool’s use, click the hamburger menu in the upper right corner of the tool’s tile and select History

This quick view allows you to:

You can also filter results by job status.

If any errors are encountered during the import process, you will receive a notification as well as a .csv file to download which explains what went wrong. The items that errored are not imported, so you will need to fix and import those items separately.

Available Support Videos

How to Import Products to BigCommerce

Did you find an error or need additional support? Contact us at support@yourstorewizards.com to let us know!