Bulk Image Uploader for BigCommerce -

The Bulk Image Uploader tool allows you to upload multiple product images to your BigCommerce store at once using a ZIP file.

There are a few different ways to use the Bulk Image Uploader Tool and which one you choose is solely based on your preferences.

Simple Upload By SKU: This method is the simplest and just involves uploading a ZIP file with images named identically to your item’s SKU and does not require the use of a supplemental file to add ALT tags and/or set thumbnails.
Simple Upload By SKU with Supplemental File: Similar to the method above, this option involves uploading a ZIP file with images named identically to your item’s SKU and requires the use of a supplemental file to add ALT tags and/or set thumbnails.
Advanced Upload: For store owners who do not have images named by SKU, or for those who want their images to have SEO-friendly file names, this option allows you to upload a ZIP file with your images along with a supplemental file which maps the images to the item’s SKU and allows your to add ALT tags and/or set thumbnails.

Each one of these options are described in detail in this article. It’s important to note that:

Both parent and variant images can be uploaded using this tool.
This tool does not delete any images. Any new images added to products using this tool are simply added to the collection of images already set on the item.
Except for setting one image as the item’s thumbnail, you cannot set the order the images display on the product detail page.
The maximum size allowed for your ZIP file is 250MB and each individual image file must be below 8MB in size.
The maximum size allowed for your supplemental CSV file is 250MB.
Supported file types include: GIF, JPG, JPEG, PNG, and WEBP.

Simple Upload By SKU

Step 1: Create Your ZIP File

The Simple Upload by SKU method allows you to upload product images to your store that are named identically to your item's SKU - this includes the image name being cAsE sEnSiTiVe! For example:

Item SKU is 123AB-cd
- Image file is named 123AB-CD.png
  - Image will NOT be associated with the item and will produce an error
- Image file is named 123AB-cd.png
  - Image file will be associated with the item
If no images are currently assigned to an item, this image will automatically be set as the thumbnail.
If images are currently assigned to an item, and you want to set this as a thumbnail, you will need to set it manually in your store.

If you are uploading more than one image for a SKU, you must append a "-" and a number to the image name to designate additional images, for example:

Item SKU is 123AB-cd, and you want to upload 4 images, they must be named:
- 123AB-cd-1.jpg
- 123AB-cd-2.gif
- 123AB-cd-3.gif
- 123AB-cd-4.jpg
If no images are currently assigned to an item, the first image (-1) will automatically be set as the thumbnail.
If images are currently assigned to an item, and you want to set one of these images as a thumbnail, you will need to set it manually in your store.

Once you have prepared your images, place them into a ZIP file. As mentioned in the introduction, the maximum size allowed for your ZIP file is 250MB and each individual image file must be below 8MB in size.

Step 2: Launch Tool & Select File

To begin, launch the Bulk Image Uploader from the tile on the Your Store Tools dashboard.

For this method, you will NOT be uploading a supplemental file, so only upload your ZIP file and click Next.

Step 3: Select Your Notification Type and Submit

By default, Your Store Tools will provide a notification on the dashboard as well as a notification via email when the job is complete. If you choose not to receive a notification via email, you can turn this option off on this screen, or change the email address it will be sent to.

Once your selection is made, click Submit to finish.

Additional Tool Features

By accessing the stacked menu in the upper right corner of the tool's tile from the dashboard, you can access the following:

History - a list of the last 7 days of processing history for this tool.
Help - a link to this support document.

Available Support Videos

Simple Upload By SKU with Supplemental File

Step 1: Create Your ZIP File

The Simple Upload by SKU with Supplemental File method allows you to upload product images to your store that are named identically to your item's SKU - this includes the image name being cAsE sEnSiTiVe! For example:

Item SKU is 123AB-cd
- Image file is named 123AB-CD.png
  - Image will NOT be associated with the item and will produce an error
- Image file is named 123AB-cd.png
  - Image file will be associated with the item

If you are uploading more than one image for a SKU, you must append a "-" and a number to the image name to designate additional images, for example:

Item SKU is 123AB-cd, and you want to upload 4 images, they must be named:
- 123AB-cd-1.jpg
- 123AB-cd-2.gif
- 123AB-cd-3.gif
- 123AB-cd-4.jpg

Step 2: Create Your Supplemental File

This method requires a supplemental file which maps your images to the SKU and also sets ALT tags and which image should be used at the thumbnail.

It's important to note that, BigCommerce does not support ALT tags on variant images. If you include ALT tags for variant images, they are simply ignored.

To create your supplemental file, create a CSV file with a header row containing the following fields:

SKU
image_name: The name of the image in your ZIP file.
ALT: Text for the image's ALT tag.
thumb: Determines the thumbnail setting for the image:
- TRUE will set the image as the thumbnail
- FALSE will not set the image as the thumbnail

Step 3: Launch Tool & Select Files

To begin, launch the Bulk Image Uploader from the tile on the Your Store Tools dashboard.

For this method, upload both a ZIP and a CSV supplemental file and click Next.

Step 4: Map Your Fields

Map the columns in your CSV file to the appropriate fields, then click Next.

Step 5: Select Your Notification Type and Submit

Once your selection is made, click Submit to finish.

Additional Tool Features

By accessing the stacked menu in the upper right corner of the tool's tile from the dashboard, you can access the following:

History - a list of the last 7 days of processing history for this tool.
Help - a link to this support document.

Advanced Upload

Step 1: Create Your ZIP File

The Advanced Upload method allows you to upload product images to your store that can have any file name and are mapped to your item's SKU using a supplemental CSV file. You can upload as many images to a product as you need to, each mapped separately to the SKU in the CSV.

Step 2: Create Your Supplemental File

This method requires a supplemental file which maps your images to the SKU and also sets ALT tags and which image should be used at the thumbnail.

It's important to note that, BigCommerce does not support ALT tags on variant images. If you include ALT tags for variant images, they are simply ignored.

To create your supplemental file, create a CSV file with a header row containing the following fields:

SKU
image_name: The name of the image in your ZIP file.
ALT: Text for the image's ALT tag.
thumb: Determines the thumbnail setting for the image:
- TRUE will set the image as the thumbnail
- FALSE will not set the image as the thumbnail

Step 3: Launch Tool & Select Files

To begin, launch the Bulk Image Uploader from the tile on the Your Store Tools dashboard.

For this method, upload both a ZIP and a CSV supplemental file and click Next.

Step 4: Map Your Fields

Map the columns in your CSV file to the appropriate fields, then click Next.

Step 5: Select Your Notification Type and Submit

Once your selection is made, click Submit to finish.

Additional Tool Features

By accessing the stacked menu in the upper right corner of the tool's tile from the dashboard, you can access the following:

History - a list of the last 7 days of processing history for this tool.
Help - a link to this support document.

Available Support Videos

Additional Options for Premium Plan Subscribers

Scheduling a Tool to Run at a Later Day and Time

Premium subscribers have access to schedule tools to run in advance. This option will be displayed after you set your notification type.

By default, the scheduling option is set to No. If you do not want to schedule the tool, click Submit.

If you want to schedule the tool to run at a later time, click Yes.

From here you can select to schedule the tool to run at a specific date and time:

The scheduled start time is the time the tool will run, not complete.

Once you set the day and time for the tool to run, click Submit.

Scheduling a Tool to Run on a Recurring Schedule

Premium subscribers have access to schedule tools to run in advance. This option will be displayed after you set your notification type.

By default, the scheduling option is set to No. If you do not want to schedule the tool, click Submit.

If you want to schedule the tool to run at a later time, click Yes.

From here you can select to run the tool on a recurring basis:

Options for recurring jobs include:

Schedule Start Date and Time: The day and time the first instance will run.
Repeat: The recurring schedule for this tool, which can be:
- Daily
- Weekly
- Monthly
Specify Hour: The hour of the day the tool will run.
- Times are based on the time zone set up in your Company Profile.
- Recurring runs can only be schedule at the top of the hour.
Ends: When the recurring job should stop. Options include:
- Never
- After a set number of runs have completed
- On a specific date and time

The scheduled start time is the time the tool will run, not complete.

Once your recurring options are set, click Submit.

Scheduling the Update Guest Order Tool to Automatically Check Historical Orders

In addition to the regular scheduling option available on all tools with the premium plan, the Update Guest Order tool allows store owners an additional scheduling option for checking historical orders on a regular, recurring basis.

This additional schedule, allows you to do the following:

Schedule a daily run to check and associate orders from the previous day.
Schedule a weekly run to check and associate orders from the previous day, week, two weeks, or three weeks.
Schedule a monthly run to check and associate orders from the previous day, week, two weeks, three weeks, month, two months, or three months.

In order to use this method for scheduling, you must set the schedule by going to the tool's tile in the Your Store Tools dashboard and select Create Schedule from the stacked menu:

From there you can schedule the tool to run on a daily, weekly, or monthly basis.

Did you find an error or need additional support? Contact us at support@yourstorewizards.com to let us know!: