This guide is for users who installed the Bulk Coupon Creator via the BigCommerce App Store. If you installed the Bulk Coupon Creator via Your Store Tools, instructions for that version can be found here.

Creating Bulk Coupon Codes Using the Wizard

To begin, launch the Bulk Coupon Creator Tool app from the Apps menu in your BigCommerce control panel.

From the Bulk Coupon Creator dashboard, use the stacked menu next to the promotion you want to create coupons for and select Create Coupons:

 

 

If you have multiple storefronts, choose the storefront you want to create the coupon codes for from the drop-down.

Once your storefront is chosen, choose Create via Wizard:

 

 

This will bring up the wizard which allows you to select various formatting options for your coupon codes, which include:

  • Coupon Length: a numerical value between 3 and 20
  • Number of Coupons to Generate: a numerical value between 1 and 500,000
  • Coupon Prefix: allows you to set an optional set of characters to prepend to your coupon code such as “VIP” or “JULY.”
  • Coupon Suffix: allows you to set an optional set of characters to append to your coupon code such as “THANKS” or “2023.”
  • Character Set: allows you to set the formatting and character sets for the coupon code such as:
    • Allowing or disallowing upper and lower case letters
    • Allowing or disallowing numerical digits
  • Coupon Delimiter: allows you to set a delimiter that will separate elements of the code such as a “-” or a “|.”
  • Coupon Split Length: allows you to set the number of characters where the code will be split by the delimiter. For example, if you have a 16-digit coupon code, you can set the length to 4 so the code would be split such as “1234-5678-9012-3456.”
  • Max Uses Per Code: the maximum number of times the coupon code can be used. This should be a numerical value between 1 and 10,000.
  • Max Uses Per Customer: the maximum number of times the coupon code can be used by a single customer. This should be a numerical value between 1 and 1000.

 

Once your formatting options have been selected, a sample of the coupon code will be shown in the example box at the bottom of the screen.

 

 

Once you have verified the coupon details are correct, click Next.

 

By default, we will provide a notification via email when the job is complete.  If you choose not to receive a notification via email, you can turn this option off on this screen, or change the email address it will be sent to.

It's important to note that depending on the number of coupon codes you are creating, it can take several minutes for the process to complete.

Once your selection is made, click Submit to finish.

 

 

Creating Bulk Coupon Codes via a File Upload

The Bulk Coupon Creator allows you to upload unique bulk coupon codes that you generated.

To begin, you will first need to create a CSV file with your coupon data.  Your CSV file must contain a header row with the following fields:

  • Coupon Code: The pre-generated, unique coupon code.
  • Max Uses Per Code – the maximum number of times the coupon code can be used. This should be a numerical value between 1 and 1000.
  • Max Uses Per Customer – the maximum number of times the coupon code can be used by a single customer. This should be a numerical value between 1 and 1000.

To begin, launch the Bulk Coupon Creator app from Apps menu in your BigCommerce control panel.

Use the stacked menu next to the coupon promotion you want to create coupons for and select Create Coupons:

 

 

If you have multiple storefronts, choose the storefront you want to create the coupon codes for from the drop-down, then choose Import from File:

 

 

Select and upload your CSV file.

 

 

Click Next.

Map the columns in your CSV file to the appropriate fields, then click Next.

 

By default, we will provide a notification via email when the job is complete.  If you choose not to receive a notification via email, you can turn this option off on this screen, or change the email address it will be sent to.

Once your selection is made, click Submit to finish.

 

By accessing the stacked menu in the upper right corner of the tool's tile from the dashboard, you can access the following:

  • View Promotion Details:
    • Displays the details of the selected promotion including:
      • Name: The name given to the promotion in BigCommerce.
      • Status: Whether the promotion is marked as enabled or disabled in BigCommerce.
      • Redemption Type
      • Max Uses: The number of maximum uses set in the default (non-unique) coupon code.  Unique coupon codes can have alternate values for this field.
      • Current Uses: The number of times the default (non-unique) coupon code has been used.
      • Start Date
      • End Date
  • Export All Coupons - allows you to export a file containing the coupon codes for the selected promotion.

 

 

Frequently Asked Questions

The Bulk Coupon Creator will allow you to create up to 500,000 coupons at once using the wizard.

No. During the coupon creation process, we run a check of existing coupon codes in the promotion to ensure that no duplicates are created.

When coupons are created in bulk, the latest version of BigCommerce Promotions does not allow you to view individual coupon codes in the store.

Unfortunately, once a unique, bulk coupon code is created, there is no way to delete it.  This is due to two factors:

  1. BigCommerce does not allow bulk coupons to be viewed, edited, or deleted within the store's control panel.
  2. Our Bulk Coupon Creator does not allow the option to delete a single or multiple coupon codes to be deleted due to the number of API calls that would be required to locate and delete individual codes.

The Bulk Coupon Creator is subject to rate limits imposed by BigCommerce, depending on how many coupons you’re creating, it can take several minutes to complete. We suggest selecting the option to be notified by email when the job is completed. You can also check the status on the tool tile or look for a notification in the notification center.

No. If during the process of creating coupon codes, the Bulk Coupon Creator finds a code that was previously used in a different promotion, it will not create a code. We encourage you to use a unique prefix or suffix when creating codes to prevent this. In the event a duplicate is discovered, the number of coupon codes created will be short by the amount of duplicates.

If there are errors during the creation process, you’ll receive an email and/or notification with a file to download showing the errors. The most common error is a time-out error where BigCommerce temporarily becomes unresponsive to an API request. When time-outs occur, our tool will continue on with the job but will not re-attempt the requests that timed out which would account for the discrepancy.

If you’re exporting a large number of coupon codes, it may take a minute or two for the export to complete based on server load and resources.


Did you find an error or need additional support? Contact us at support@yourstorewizards.com to let us know!