Download Product Images Tool for BigCommerce

What it does

This tool collects images from your products and packages them into a single ZIP file you can download. You can grab images for your whole catalog or narrow it down with filters (SKU, keyword, category, brand, channel, and more).

You can also choose to include an optional CSV spreadsheet alongside the images. That CSV lists each product’s ID, SKU, and image file names — it’s designed so you can edit your images and then re-import them into BigCommerce later.

The download is built in the background. When it’s ready, you can download the ZIP file from the tool — and a secure link is emailed to you as well, unless you turn email delivery off.

When to use it

• You want a backup of all your product images.
• You’re editing or optimizing product photos and want to pull them down, change them, and push them back up.
• You need images for a specific brand, category, or set of SKUs rather than the entire catalog.
• You want just the main (primary) image for each product, or every image.
• You’re compressing or resizing every photo in the catalog to speed up your storefront.
• You’re rebranding and need a new logo, watermark, or background on every product photo.
• You’re handing your catalog photos to a photo editor or agency and want their edits back in one import.

Use case: edit your product photos and put them back

The optional CSV is what makes the round trip possible. The ZIP on its own is just a flat folder of image files — nothing in it tells you which photo belongs to which product, or which slot it sits in on that product. The CSV is that map: each row carries the product’s id and sku, and for every image, its BigCommerce Image ID paired with the URL the edited file will live at.

The round trip looks like this:

Because Import Products asks you to match columns yourself, the CSV’s headers don’t have to line up perfectly with anything — you point each column at the right field during the import.

Choose No when you only want a copy of your current photos: a backup, an archive before a big change, or images to hand off somewhere else.

Before you start

• Decide which products you want: everything, or a filtered subset.
• If you plan to re-upload edited images, decide whether you want the optional re-import CSV (and have a place to host the edited images, such as your BigCommerce WebDAV folder).
• The download link is emailed to you when it’s ready. (Email delivery is on by default with your account email prefilled; you can change the address or turn it off.)

Step-by-step

File / field reference

Filters (Select Products step) — leave any blank to skip it:

Filter	What it does
Sku	A single SKU or a comma-separated list of SKUs.
Keyword	Search by product name or SKU. Leave blank to export all products.
Categories	One or more categories to limit the export.
Brand	Limit to a single brand.
Storefront Channel	Limit to one or more sales channels.
Product Availability	Available, Disabled, or Preorder.
Product Condition	New, Refurbished, or Used.
Featured Products	Featured or Not Featured.
Product Visibility	Visible or Not Visible.
Product Shipping Type	Free Shipping or Paid Shipping products.
Product Stock Status	Out of Stock or In Stock products.

Export settings

• Which images: All Images downloads every image on each matched product; Primary Image Only downloads just the main/thumbnail image.
• Re-import CSV (Yes/No): when Yes, the ZIP also contains product_images.csv with a product id and sku column plus paired columns for each image (Product Image ID and Product Image File, up to 10 images per product). You can edit this and use it to update images in BigCommerce. If a product has more than ten images, all of them are still in the ZIP — only the first ten get columns in the CSV.
• Image Location: the URL of the folder where you’ll upload your edited images. The CSV’s Product Image File column is built as this URL plus the image’s file name, so BigCommerce can fetch each image when you import. Every image in the ZIP sits at the top level with no sub-folders, so upload them all into one folder and point this at that folder. A trailing slash is added for you. Any publicly reachable URL works — for example, upload to a files folder under content on your BigCommerce WebDAV and enter that folder’s public URL. The field shows your own store’s WebDAV path as a greyed-out example, so in most cases you can type that same pattern. Required when you choose Yes above.

What you receive

• A ZIP file named for your store and the time it was generated, containing the image files (named by their original file names).
• Optionally, product_images.csv inside that same ZIP if you chose to build the re-import file.

Troubleshooting / FAQ