Missing Data Finder for BigCommerce
🔧 Quick Info: Search your catalog for products with missing or invalid data and export the results.
What it does
Missing Data Finder scans your BigCommerce catalog and flags products that are missing required information, have invalid values, or are still set to a default. You pick which checks to run (for example empty SKUs, missing images, blank descriptions, invalid UPC/GTIN codes, or a sale price that’s higher than the regular price), and the tool produces a downloadable report listing every problem it found, one row per issue. The report runs in the background and is delivered when it’s ready, so you can leave the page while it works.
When to use it
Use it to audit your catalog before a launch, a migration, or a marketing push, anytime you want to find products that are incomplete or misconfigured. It’s handy for spotting items that will look bad on the storefront (no image, no description), items that may be rejected by Google Shopping or other feeds (missing/invalid UPC, GTIN, or MPN), and pricing mistakes (a sale price set above the regular price).
Before you start
- A connected BigCommerce store.
- Permission to read products on the connected store (the tool reads your catalog through the BigCommerce API).
- No upload file is needed, this tool creates a report for you.
Step-by-step
1 Open the Missing Data Finder tool for your BigCommerce store.
2 Select Products step. Leave the filters blank to scan every product, or narrow the scan using any combination of:
- SKU — a single SKU or a comma-separated list of SKUs.
- Keyword — search by product name or SKU.
- Select Categories and Brand.
- Product Availability (Available / Disabled / Preorder), Product Condition (New / Refurbished / Used).
- Featured Products, Product Shipping Type (free vs. paid), Product Stock Status (in/out of stock), and Product Visibility.
3 Select Fields step. Tick the checks you want to run. Each ticked box is a rule the tool will test every product against (the full list is in the reference below). A common starter set is pre-selected for you (SKU, Images, Image Alt Tags, UPC, GTIN, MPN, and Sale Price > Price).
4 Export Options step. Enter a Filename (a default with today’s date is pre-filled) and choose the File Format (CSV or Excel).
5 Email Delivery step. The download link is emailed to you when the report completes — your account email is prefilled; change it or turn email delivery off on this step if you prefer.
6 Submit. The scan runs in the background; when it’s finished you can download the report from the tool (and the download link is emailed to you unless you turned email delivery off).
File / field reference
File formats: CSV or Excel (.xlsx).
Report columns: every issue found is listed as its own row with these columns:
- SKU — the SKU of the affected product.
- Field — which field has the problem (for example “Sku”, “Images”, “Brand”).
- Additional Info — extra context when available (for example the thumbnail URL of an image that’s missing alt text).
- Error — what’s wrong:
missing,contains invalid characters or information,has default value,sale price is more than price, oruses page name.
Checks you can run, and what each one looks for:
- SKU is empty — product has no SKU.
- Name is empty — product has no name.
- Description is empty — product has no description.
- Categories is empty — product isn’t assigned to any category.
- Brand is empty — product has no brand.
- Images are empty — product has no images.
- Image Alt Tags are empty — one or more product images have no alt text (the report lists each affected image).
- Weight / Width / Height / Depth is empty — checked only on physical products; flags a missing dimension.
- Sale Price > Price — the sale price is set higher than the regular price.
- UPC is empty / GTIN is empty / MPN is empty — the code is blank.
- UPC / GTIN invalid — if a UPC or GTIN is present but isn’t all digits, it’s flagged as containing invalid characters.
- Product Tax Code is default / Product Tax Class is default — the tax setting is still on its default value.
- Sort Order is empty — no sort order set.
- Page Title is empty — no page title set (the product falls back to using its name).
- Meta Description is empty — no meta description set.
- Search Keywords is empty — no search keywords set.
Note: a product can appear on several rows if it fails more than one check.
Troubleshooting / FAQ
My report is empty.
That’s good news, it means none of the products in your filter failed any of the checks you selected. If you expected results, widen your filters (leave them blank to scan everything) and make sure you’ve ticked the checks you care about.
My report has fewer products than expected.
Check your filters in the Select Products step, an active SKU, keyword, category, or status filter limits what’s scanned.
Dimension checks didn’t flag anything.
Weight, Width, Height, and Depth are only checked on physical products; digital products are skipped for those checks.
Large catalogs take a while.
The scan processes your products in the background and notifies you when the report is ready, you don’t need to keep the page open.