Product Missing Images Finder for BigCommerce
🔧 Quick Info: Product Missing Images Finder scans your BigCommerce catalog and exports products or variants that do not have an image. You can filter the scan, select the fields to include, and download the results as a CSV or Excel file.
What It Does
Product Missing Images Finder scans your BigCommerce catalog for products or variants that do not have an assigned image.
You choose whether to scan products or variants, optionally narrow the scan using filters, select which fields should appear in the report, and choose either CSV or Excel as the file format.
The completed file includes only the items missing images:
- Products whose product image list is empty.
- Variants that do not have a variant image assigned.
Missing Items Only: Products and variants that already have images are not included in the exported file.
The export runs as a background job, so you can close the page while it processes. When the file is ready, the tool notifies you and makes it available for download.
When Should You Use This?
- You want to find products that display a blank or placeholder image on your storefront.
- You need to identify variants that do not have their own image assigned.
- You want to audit image coverage across your complete catalog.
- You need a list of missing images for a specific brand or category.
- You want to check a selected group of product or variant SKUs.
- You are preparing for a store launch, migration, redesign, or product feed submission.
- You want to give a photography or catalog team a spreadsheet of items that still need images.
Before You Get Started
- Your BigCommerce store must be connected to the tool.
- Your store connection must have permission to read products and variants through the BigCommerce API.
- Decide whether you want to scan products or variants.
- Decide whether to scan the complete catalog or use filters to narrow the results.
- Choose which product or variant fields you want included in the exported file.
- Choose whether you want the file in CSV or Excel format.
- No upload file is needed. Product Missing Images Finder creates the export for you.
How to Use It
1 Open the Tool
Open Product Missing Images Finder for your connected BigCommerce store.
2 Choose Products or Variants
On the Select Product or Variants step, choose an Export Type:
- Products – Scans product-level image lists.
- Variants – Scans individual variants for missing variant images.
3 Set the Product Filters
When Products is selected, leave all filters blank to scan every product or use one or more of the following filters:
- SKU – Enter one product SKU or a comma-separated list of SKUs.
- Keyword – Search by product name or SKU.
- Select Categories – Limit the scan to products assigned to selected categories.
- Brand – Limit the scan to products assigned to one brand.
- Product Availability – Choose Available, Disabled, or Preorder.
- Product Condition – Choose New, Refurbished, or Used.
- Featured Products – Choose Featured or Not Featured.
- Product Shipping Type – Choose Free Shipping or Paid Shipping.
- Product Stock Status – Choose In Stock or Out of Stock.
- Product Visibility – Choose Visible or Not Visible.
4 Set the Variant Filters
When Variants is selected, leave the filters blank to scan every variant or use either of the following:
- Product SKU – Enter one or more comma-separated product SKUs to scan all variants belonging to those products.
- Variant SKU – Enter one or more comma-separated variant SKUs to scan only those variants.
5 Validate the Filters
Continue from the selection step. The tool performs a quick check to confirm that your selected filters match products or variants in the store.
If no matching data is found, the tool stops before starting the background export so you can adjust the filters.
6 Enter the Filename
On the Export Options step, review or change the filename. A default filename containing the current date is filled in automatically.
7 Choose the File Format
Choose the format for the completed export:
- CSV – A simple, widely compatible spreadsheet format.
- Excel – An
.xlsxworkbook for Microsoft Excel and compatible applications.
8 Select the Export Fields
Select the fields you want included as columns in the exported file.
The available fields depend on whether you selected Products or Variants. SKU is selected by default.
9 Configure Email Delivery
On the Email Delivery step, choose whether you want an email when the export is complete. Confirm or change the email address that should receive the notification.
10 Start the Export
Submit the export. Product Missing Images Finder scans the selected products or variants as a background job, so you can close the page while it runs.
11 Download the File
When the export is complete, review the notification and download the finished file. The report includes only the products or variants that do not have an image.
Product Filter Reference
The following filters are available when the Export Type is set to Products. All filters are optional.
| Filter | What It Does |
|---|---|
| SKU | Scans one product SKU or a comma-separated list of SKUs. |
| Keyword | Searches products by product name or SKU. |
| Select Categories | Limits the scan to products assigned to one or more selected categories. |
| Brand | Limits the scan to products assigned to one selected brand. |
| Product Availability | Filters products by Available, Disabled, or Preorder status. |
| Product Condition | Filters products by New, Refurbished, or Used condition. |
| Featured Products | Filters products by Featured or Not Featured status. |
| Product Shipping Type | Filters products by Free Shipping or Paid Shipping. |
| Product Stock Status | Filters products by In Stock or Out of Stock status. |
| Product Visibility | Filters products by Visible or Not Visible status. |
Variant Filter Reference
| Filter | What It Does |
|---|---|
| Product SKU | Scans all variants belonging to one product SKU or a comma-separated list of product SKUs. |
| Variant SKU | Scans one variant SKU or a comma-separated list of variant SKUs. |
What Gets Exported
| Export Type | Included in the File |
|---|---|
| Products | Products whose product image list is empty. |
| Variants | Variants that do not have a variant image assigned. |
Product and Variant Images Are Checked Separately: A product may have a main product image while one or more of its variants still have no variant-specific image. Choose Variants when you need to audit those individual assignments.
Product Export Fields
The following fields can be included when the Export Type is set to Products. The selected field names are used as the column headers in the exported file.
| Field | What It Contains |
|---|---|
| SKU | The product SKU. Selected by default. |
| Name | The product name. |
| URL | The product’s storefront URL. |
| Categories | The categories assigned to the product. |
| Brand | The product’s assigned brand. |
| Availability | The product’s availability or purchasability status. |
| Condition | The product condition, such as New, Used, or Refurbished. |
| Inventory Level | The current product inventory quantity. |
| Is Visible | Whether the product is visible on the storefront. |
| Is Featured | Whether the product is marked as featured. |
| Is Free Shipping | Whether the product is configured for free shipping. |
Variant Export Fields
| Field | What It Contains |
|---|---|
| SKU | The variant SKU. Selected by default. |
| Product SKU | The SKU of the parent product containing the variant. |
Changing Export Type: Products and variants have different available export fields. When you switch between the two types, the field selection resets and SKU is selected by default.
File Format Options
| Format | Best For |
|---|---|
| CSV | A simple, widely compatible format supported by most spreadsheet, database, and catalog applications. |
| Excel | A native .xlsx workbook for Microsoft Excel and compatible spreadsheet applications. |
Troubleshooting and FAQ
No data was found for the selected filters
The selected filters did not match any products or variants in your store. Clear or loosen the filters and try again.
Leave all filters blank to scan every product or variant.
My export is empty
An empty export usually means every product or variant matching your filters already has an image.
If you expected missing items, widen or clear the filters and run the export again.
I switched between Products and Variants and my field selection changed
This is expected. Products and variants offer different export fields, so the field checklist resets when the Export Type changes. SKU is selected by default for the newly selected type.
A product has an image, but its variant appears in the report
Product images and variant images are separate. A product can have one or more product images while an individual variant still has no variant-specific image assigned.
My large catalog is taking a while
Large product and variant catalogs can take longer to scan. The export continues as a background job, so you do not need to keep the page open.
Where is my export?
The export runs in the background. When it is complete, you’ll receive a notification if email delivery was enabled and can download the finished file.