If you are receiving API permission errors when trying to use certain Your Store Tools, you may have outdated or incorrect API settings. To resolve this, you will need to create new API keys in your BigCommerce store and update them in Your Store Tools.

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Create New API Access in BigCommerce

You will need “Store Owner” access to the BigCommerce store in order to complete these steps, as “Store Owner” is the only level of access that can create an API account.

Update API Information in Your Store Tools

Did you find an error or need additional support? Contact us at support@yourstorewizards.com to let us know!